Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
